Products Warranty:  

Products sold in Pumpsupermarket.com website, come with 1 year warranty. All tanks have 5 years warranty starting from purchase date(invoice date). (Warranty will be accepted only for customers who completed the warranty form, provided by Pumpsupermarket.com , in this page, prior to the pump installation)

Warranty claims will be rejected in the following situations:

            A. If the defect in the product arises from:

  •  Any drawing, design or specification supplied by the customer/purchaser

  • Modifications undertaken by the customer/ purchaser or a third party without the consents of pumpsupermarket.com.

            B.  If a defect is caused by:

  •  Normal wear and tear

  •  Inadequate maintenance or faulty repair by others than our service department.

  •  Failure to observe the operating instructions

  •  Over- loading

  • Use of any unsuitable material

  • The effects of chemical or electrolytic action

  •  Building or assembly work not undertaken by pumpsupermarket.com

  •  Other reasons beyond pumpsupermarket.com control.

  • You are responsible to send All the information and documents like pictures or videos that our service department require from you.
  • If we notice that you do not have a reliable electrical protector for any possible problems, your warranty will not be accepted

As a general rule, Pumpsupermarket.com will not accept to pay transportation/replacement/installation costs for faulty products.

Warranty claims may also be submitted by contacting the local Pumpsupermarket.com office or the point of sale.

 

Warranty Form

USA Only

Zip code/Postal code

If you used other protection system, mention it here

If Control Panel Used only

Please explain what is the application of the pump and explain your system briefly…

If you have any comments about our products and services, please write it here